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USEA Serves the Whole Child

USEA members are committed to the whole student, research based, approach each and every day of their careers. Our school support staff directly care and nurture students while performing such duties as bus drivers, crossing guards, lunch ladies, paraprofessionals and others in our nine job families. We consider ourselves vital to ensuring that students receive professional attention to all their needs which in turn establishes many opportunities for success.

All adults working in public education have a direct role in student success. Educating the whole student includes drives Education Support Professionals to ensure that our students are healthy, safe, engaged, supported and challenged. We are a part of the education team helping students to achieve.

More than 77 percent of Education Support Professionals live in the communities where we work. We know the students and their families and we spend money at our local businesses. Most

The Association of Supervision and Curriculum Development (ASCD) has partnered with the National Education Association (NEA) to drive the Whole Student approach toward learning and success. Regardless of zip code, all our students deserve the support, tools and time to learn. Ultimately it takes the whole school working together to 'positively impact student success'.

Watch a short video that explains ASCD's Whole Child Intiative:

Where our Nine Job Categories Serve the Whole Child:

Clerical Service Professionals ensure student success by providing courteous and helpful assistance to school and office visitors. They are on the front lines of all office operations, working in settings from schools to administrative offices to transportation facilities. They interact daily with students, parents, and staff, and make a first and lasting impression about a school and its district. Jobs include but are not limited to, administrative and office assistants; data entry, payroll, and general office workers; bookkeepers and accounting and financial assistants; registration, records, and attendance technicians.

Custodial and Maintenance Professionals ensure student success by keeping schools clean and safe for students, staff, parents, and the community. In addition to heavy cleaning and grounds keeping duties that are most often associated with their jobs, custodians and maintenance professionals perform a dizzying array of other tasks, such as clearing snow, cleaning up spills, painting, and maintaining boilers. A clean and well maintained school gives a message to the community that the educators and administrators care about the community’s children. A clean and asthma friendly school can also increase school attendance by decreasing the spread of illnesses. Jobs include but are not limited to, building and grounds maintenance staff, custodians, housekeepers, mechanics (except vehicle) and repairers, laborers, helpers, and warehouse personnel.

Food Service Professionals ensure student success by providing students safe, nutritious, and tasty meals. Food service professionals provide a basic component of student success — nutrition — which influences students’ behavior, energy levels, thinking, physical health, and overall well-being. Food service professionals know that students who are undernourished are less able to learn. Food service professionals can also be a critical member in health and nutrition education. Jobs include but are not limited to, cooks and food preparation workers, dietitians and dietary technicians, cashiers and other cafeteria service workers.

Health and Student Service Professionals ensure student success by performing a wide variety of jobs that improve and protect student health and welfare. In addition to the traditional tasks of providing first aid, monitoring immunizations, conducting health screenings, and assisting sick and injured children, they provide education that encourages students to maintain good health independently. This includes both physical and social and emotional health. Many student service professionals work with some of our most at-risk students and work with the student population to increase school attendance and guide parents and other caregivers through the labyrinth of social and family wraparound services. Jobs include but are not limited to, licensed practical nurses; nurses’ and health aides; health technicians; family and parent services aides; community welfare services workers.

Paraeducators ensure student success by providing direct services to students and their parents and by assisting with classroom instruction and response to intervention. A large number of paraeducators work with students with special needs. Jobs include but are not limited to, instructional and non-instructional assistants, library aides, teacher’s aide, technicians, assistants, preschool caregivers, building, bus and playground monitors and crossing guards.

Security Service Professionals ensure student success by protecting the school community and promoting a safe school environment for all. Security service jobs have become more challenging, and their responsibilities have dramatically increased. An important role they have on a daily basis is to counsel or just befriend students with whom they interact. Jobs include but are not limited to, guards, security workers and school resource officers.

Skilled Trade Professionals ensure student success by maintaining and improving the physical quality of school buildings, offices, and facilities. They do a wide variety of jobs that require specialized expertise — and often licenses or certifications — in specific vocations. They work behind the scenes to repair, maintain, and operate machinery that is essential to the smooth functioning of the school. Jobs include but are not limited to, carpenters, electricians, painters and glaziers; heating, ventilation, and air conditioning mechanics and specialists; machine operators, assemblers, and inspectors; and printing services personnel.

Technical Service Professionals ensure student success by being at the center of all efforts to maintain high standards of technology and communications. They install, repair and upgrade computers and networks that enable the timely communication of essential information between parents, school district employees, and students. They mentor students, teachers, and staff in the use of the latest computing and telecommunications technologies. Jobs include but are not limited to, audiovisual, language, science, mechanical, and electrical technicians; programmers, systems analysts, and data processing specialists; media and public relations specialists; designers, photographers, and graphic artists.

Transportation Service Professionals ensure student success by safely driving students to and from school. They operate and maintain a school system’s vehicles. School bus drivers are the first people to greet students on their way to school and the last to bid them goodbye as they return home. They are often the first to recognize when a child is troubled or ill. Jobs include but are not limited to, bus, truck and van drivers, vehicle mechanics, garage and other maintenance workers.


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